9669 6262
info@alexandriaearlyeducation.com.au
7am to 6:30pm, Monday to Friday
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TERMS & CONDITIONS

Waiting List Application Fee

In order to secure a position on our waiting list, an administration fee of $120 is required along with a completed waiting list application form. This waiting list fee is payable on a per child basis. This fee will be deducted from the initial fees payable once you are offered and take up the position at the centre. This fee is not refundable should your child be withdrawn from care, or if you are offered a position at the centre (which may or may not be your preferred days requested) and you decline it, or if you decide not to enrol your child. In the case we are unsuccessful in offering you a placement within a 12 month period from the day of your application, we will refund your waiting list application fee in full.

Once you have successfully paid the $120 application fee and you have completed the online or returned waiting list application, then your child's name will be placed on the centre's waiting list. Parents will receive an electronic receipt of payment for their records. We would like, though, to clarify that being placed on the waiting list does not automatically guarantee an enrolment offer.

Families who are on our Waiting List will be contacted by Alexandria Early Education for a follow up a month prior to the date they have indicated on their Waiting List Application. We will offer families an enrolment trying to match the number of days required and start date as indicated on the Waiting List Application, as closely as possible. If at any stage you require an update of the details on your child's Waiting List Application please email: accounts@alexandriaearlyeducation.com.au

Enrolment Offer

Families that have been offered an enrolment at our Centre will be notified by Administration. Parents will need to come into the centre and complete all the necessary enrolment paperwork and pay their initial fees as defined below. At your request we can email you an Enrolment Offer Kit and enclosed you will find information regarding your child's enrolment. All enrolment paperwork must be completed and the initial payment made to confirm enrolment. The enrolment offer is valid for 48 hours only.

The offer of enrolment will be confirmed once all the enrolment paperwork has been received and the initial fees have been paid. We will then send you a letter confirming your child's enrolment in our Centre. It is important that you read all the information thoroughly. Should you need further information or clarification, please contact our Administration.

Initial Fees Payment Upon Enrolment

It is a condition of enrolment that your first two (2) weeks fees and a bond of two (2) weeks fees are paid at the time of enrolment and prior to the commencement date. This bond will secure your child's position within the Centre and will be refunded to you at the time of withdrawal, provided the required four (4) weeks' notice has been given. Where a bond and fees have been paid prior to enrolment to secure a position and the position is then not taken up, four (4) weeks' notice is required to be given. The bond in this instance will not be refundable. The initial advance fees paid will be refundable in full provided the full four (4) weeks' notice is given. Any notice period under the four (4) weeks will result in a proportional reduction of the advance fees refund.

For example, if a bond and two weeks fees have been paid, and notice is given two weeks prior to commencement that the position will not be taken up, the bond and one week's fees will not be refundable. If notice is given four or more weeks prior to the commencement date, then the bond will not be refundable but the two weeks fees paid would be refunded. At Alexandria Early Education we appreciate that circumstances can change at short notice, however when we reserve your child's position we do so to the exclusion of other potential enrolments, which may not be available to us at the later cancellation date.

The initial payment is payable by Cash, Cheque, or Internet funds transfer only. Parents please note that there are NO Credit Card or EFTPOS facilities at our Centres.

Re-Enrolment

Every September all of our families will receive a re-enrolment form for the following year. You will be required to confirm the days of care your children will require for the upcoming year. Please note that when you re-enrol your child at AEE, you are enrolling your child for the entirety of the year. Should you not require care for the whole year then you must indicate your child’s last day of attendance. Should you withdraw earlier than the end of the year/the date stated on the re-enrolment form, your bond will be forfeited. To ensure the smooth operation of our centre please select the number of days carefully, as dropping any number of days will be at the discretion of management.

Payment of Ongoing Fees

The initial fees payment of two (2) weeks in advance referred to above, will cover your child's first two weeks of care. From then on fees are to be paid, in advance, on the first Monday of care each fortnight. Fees are to be paid by Direct Debit only. A receipt of payment will be provided or a statement issued, and must be collected as provided. Parents will receive a copy of their statements on a fortnightly basis via the email address they have provided. The fees charged will be based on the room your child attends. Fees payable do not necessarily change based upon a child's birthday date, but depend on the room which they attend, as room transitions are subject to many factors and do not always occur on a child's birthday.

Fees must be paid in full, even when there is a public holiday or your child is absent through illness, or for any other reason. When you pay your fees, you are paying for the reservation of your child's position, not for their attendance. Your child is entitled to a number of allowable absences (currently 42) for illness, holidays (including public holidays), etc, as determined by the Commonwealth Government. Whilst we understand families take holidays and time off during the year from time to time, we cannot make your child's place available on an intermittent basis.

If you have given the required 4 weeks' notice and are withdrawing your child from our centre, and you wish to receive the Child Care Benefit (CCB) for the 4 week notification period, your child will need to attend during this time. If your child is absent then full fees will apply. For further clarification please contact Accounts directly on: accounts@alexandriaearlyeducation.com.au

Fees are not payable for the time the Centre is closed over the Christmas close down period.

ALEXANDRIA EARLY EDUCATION DISCLAIMER
Welcome to the website of Alexandria Early Education ACN 110 365 798 which provides information on Alexandria Early Education child care centre.

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